About our privacy policy

fineartprints.nl cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Lightspeed on it. The effective date for the validity of these conditions is 03/02/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data processing:

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent. 

Webshopsoftware
Our webshop is developed with software from Lightspeed. Personal data that you make available to us for the purpose of our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Lightspeed reserves the right to share collected data within its own group and affiliated partners in order to further improve the service. Lightspeed takes into account the applicable legal retention periods for (personal) data. 

Webhosting and e-mail

We purchase web hosting and email services from mijndomein. Mijndomein processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Mijndomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Mijndomein is obliged to observe secrecy under the agreement.

Our website uses, a third party that handles e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through [Preview]'s servers. [Example] will never use your name and email address for your own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Mijndomein. Mijndomein uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Reserves the right to use your data to further improve the service and to share information with third parties in this context.

Payment processors

We use the platform of Lightspeed payments to handle (part of) the payments in our webshop. Lightspeed Payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Lightspeed Payments has taken appropriate technical and organizational measures to protect your personal data. Lightspeed Payments reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Lightspeed Payments services for which they engage third parties. Lightspeed Payments does not store your data for longer than permitted by law.

Reviews

We collect reviews via the platform. If you leave a review via fineartprints.nl, you are obliged to provide your name, place of residence and e-mail address. fineartprints.nl shares this information with us, so that we can link the review to your order. fineartprints.nl also publishes your name and place of residence on its own website. In some cases fineartprints.nl may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with fineartprints.nl. They only use this information for the purpose of inviting you to leave a review. fineartprints.nl has taken appropriate technical and organizational measures to protect your personal data. fineartprints.nl reserves the right to engage third parties for the provision of the service, for which we have given permission to fineartprints.nl. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which fineartprints.nl engages third parties.

Shipping and logistics

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and accounting

We use the services of Lightspeed for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected, Lightspeed has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. Lightspeed is bound to secrecy and will treat your data confidentially. Lightspeed does not use your personal data for purposes other than those described above. 

Purpose of the data processing

General purpose of the processing

We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and [Example] or an oath or legal obligation.

Automatically collected data. Data collected automatically by our website is processed for the purpose of our, further improve services. This information (for example your IP address, web browser and operating system) are not personal data. Cooperation with tax and criminal investigations. In some cases, on the basis of a legal obligation, you may be obliged to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have prepared in response to your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, have it performed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contactdetails

Peter Hoogkamp

[email protected]

+31 (6) 202 800 50

Tim Hoogkamp

[email protected]

+31 (6) 833 461 49